Tiketo Chat

An AI assistant on your website, connected to what your site can do.

Give visitors useful answers and a direct path to action. Tiketo brings your content, website controls, and interactive experiences together in one assistant.

Developer documentation

Built for real websites
Answers, actions, and rich UI in one conversation.

What it does

More than a question-and-answer box.

The assistant understands your approved content and can connect the conversation to the website experience around it.

Answers from your content

Use an agreed knowledge base to give visitors relevant answers grounded in your information.

Acts on your page

Connect agreed host actions—such as finding the current page or toggling a setting—to the conversation.

Interactive UI in the chat

Help people move forward with confirmations, choices, cards, and product previews inside the assistant.

Secure by design

Allowed domains are set per client ID. Action inputs and outputs, plus component payloads and replies, are schema-validated. A clean reset protects logout flows.

See it in action

The conversation meets the page.

Tiketo chatbot demo in Czech showing a confirmation before enabling dark mode.
Host action A setting changes only after the visitor confirms it.
Tiketo chatbot demo in Czech showing a product preview and ticket choice.
Interactive UI A product preview and choices appear in the conversation.

The demo interface shown above is in Czech.

How we work together

From a useful idea to a confident launch.

A coordinated rollout keeps the assistant and your website integration aligned.

  1. 01

    Agree on use cases

    We define what visitors need and what the assistant should help them accomplish.

  2. 02

    Configure staging

    Tiketo configures your chatbot and provides a staging client ID.

  3. 03

    Connect your website

    Your developer adds the snippet and implements the agreed actions following the developer documentation.

  4. 04

    Test on staging

    Together, we verify the conversation, page behavior, content, and fallbacks.

  5. 05

    Launch

    Tiketo provides the production client ID, and the tested integration goes live.

Integration at a glance

A small snippet. A purposeful integration.

Add the loader before the closing body tag and replace the sample client ID with the one supplied by Tiketo.

Everything else: read the Quickstart 
<script>
window.tiketoChat = window.tiketoChat || function () {
  (tiketoChat.q = tiketoChat.q || []).push(arguments)
}
tiketoChat("context", { locale: document.documentElement.lang })
tiketoChat("init", "TC-XXXXXXXX")
</script>
<script async src="https://chatbot.tiketo.cloud/embed/v0.3.0/loader.js"></script>

FAQ

A few things teams ask first.

Do we need developers?

Yes, briefly: a developer adds the small snippet and implements any website actions we agree on.

Can I use Google Tag Manager?

Yes. The Quickstart explains how to add the snippet with Google Tag Manager.

Which languages are supported?

Built-in chat labels follow the locale your integration passes in context (English if none is provided). The assistant's content and conversation languages are agreed with Tiketo.

What data does the chat see?

The chat sees the launch context you pass, agreed action/component data, and visitor messages. Never pass secrets.

What happens on logout?

Your website calls reset to clear the conversation boundary. See the API documentation for the logout-safe flow.